Last Updated: October 26, 2025
PopUpAt takes your privacy seriously. This policy explains what data we collect, how we use it, and what we don't do with it.
Account Information:
Contact Information You Choose to Share:
Payment Information:
Usage Data:
We use your information to:
That's it. We're not doing anything shady.
We do NOT:
Essential Authentication Cookies: We use a cookie called popupat_token to keep you logged in. This is an essential cookie required for the platform to function—without it, you'd have to log in on every page. This cookie is secure (HTTPS only), httpOnly (can't be accessed by JavaScript), and expires after 7 days.
Analytics: We use Google Analytics to understand how visitors use our site. This collects anonymous data like pages visited and traffic sources. No personally identifiable information is shared with Google.
We keep it simple. No tracking pixels, no ad networks, no nonsense.
We take reasonable steps to protect your data:
That said, we're not a bank. We do our best, but no system is 100% secure. Use strong passwords and don't share your login credentials.
Stripe: Handles all payment processing. They have their own privacy policy at stripe.com/privacy.
Email Services: We may use services like SendGrid or Mailchimp to send emails. They have access to your email address but are bound by their own privacy policies.
We don't share your data with anyone else.
Access Your Data: Email us at Gwen@PopUpAt.com and we'll send you everything we have on you.
Update Your Data: You can edit your profile anytime from your account settings.
Delete Your Data: You can delete your account from your settings. We'll soft-delete your data (hide it but keep it for legal/operational reasons). If you want it fully gone, email us and we'll take care of it.
Export Your Data: Need a copy of your data? Email us and we'll send it to you.
When you delete your account, we soft-delete your data—it's hidden from the platform but kept in our database for legal compliance and operational reasons.
If you want your data fully removed, email us at Gwen@PopUpAt.com and we'll delete it permanently (within a reasonable timeframe).
We may keep some data longer if required by law or to resolve disputes.
Anything you put in your public profile (business name, description, photos, contact info) is visible to other PopUpAt users. That's how the platform works.
If you include your email or phone number in your profile description, other users can see it and contact you directly. We're not responsible for what they do with that information.
Share wisely. Only include contact info you're comfortable making public.
We may update this Privacy Policy from time to time. When we do, we'll update the "Last Updated" date at the top of this page.
For minor changes, we'll just update the page. For major changes (like adding new data collection practices), we'll send you an email.
Continued use of PopUpAt after changes means you accept the updated policy.
Questions about privacy? Concerns about your data? Want to request deletion or export?
Email us at Gwen@PopUpAt.com and we'll get back to you as quickly as we can.
We're doing our best to handle your data responsibly. If you have concerns, let us know.